Trees arrived in poor condition

Peter B starts with ...
Two of my three raisin trees arriving in extremely poor condition. Be careful when ordering trees by mail order. Delivered and left in the sun, late, and not as instructed - in the (open) garage.

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Phil@Tyalgum says...
Luckily it is deciduous and this time next year it will be bursting with new growth

Peter B says...
Well, a business also includes its supply lines. Quality control also includes monitoring suppliers. I have ordered 3 times from Daleys, the first two perfect, the third really bad. Sure, the couriers did not fulfill their obligations either. And yes, Greg from Daleys has offered to fix this up. It's important to keep a eye out for deliveries, and if at all late, call - even though the courier company does not have a phone contact number. In hot weather, assume that the trees will be left in the worst possible position.