1. Question: What is the Approximate Delievery Time if I place a Pre Purchase Order?
Answer: Usually about 3-6 months
2. Question: Do I get priority over people who have just put their email down.
Answer: Yes, the plants are reserved for you and those who want to get notified when they are ready will not have the option to buy any of these reserved plants set aside for pre purchase.
3. Question: I would like to add extra plants to my pre-purchase. Am I able to do this to save on freight?
Answer: Yes, as long as they are in stock at the same time your pre-purchase is ready for sale and you do it within 7 days of the email being sent.
4. Question: How do I pay for Pre Purchase Orders?
Answer: Currently the only method is with credit cards. Your card will not be charged until dispatch giving you the option to add to the order. Other payment options do not have this flexibility.
5. Question: Can I Pre Purchase more then 1 Qty.
Answer: No. Pre Purchase only allows you to reserve 1 and for those wanting to pre purchase bulk we request that you email us. At the time your plant is ready for sale you can try and change the qty then if they are available. Otherwise if you were just after a few then you could enter your request in the special instructions section and a staff members will check availablility on your behalf and if possible increase the qty of your pre purchase.
6. Question: What happens when the plants are ready.
Answer: You will have 7 days from the email being sent to choose from three options. 1. Add More Plants - Get more out of freight, 2. Send it NOW, 3. Cancel this order.
Updated: 22nd of April, 2010 at 12:10pm © Disclaimer/Privacy/Copyright